Privacy PolicyLast Updated: September 2, 2024
This Privacy Policy explains how Lionheart Business Group LLC, DBA Optimus Auto AI ("Company," "We," "Us," "Our") collects, uses, and shares your personal data when you access and use our services, including our website, platform, and applications ("Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We CollectWe collect the following types of information:
1.1 Personal DataWe may collect personal information that you voluntarily provide, including:

• Identity Information: Name, email address, phone number.
• Billing Information: Payment details, billing address, and transaction history (processed securely by third-party payment providers like Stripe).
• Account Information: Login credentials, user preferences, and settings.

1.2 Usage Data (Automatically Collected)When you interact with our Service, we automatically collect information such as:

• Device Information: Type of device, operating system, browser type.
• Log Data: IP address, pages visited, time spent on each page, referral sources.
• Cookies & Tracking Technologies: Session cookies, analytics tracking, marketing pixels (see Cookies & Tracking).

2. How We Use Your InformationWe use your information to:
Provide and maintain our Service (including account management).
Process transactions and deliver paid features.
Enhance user experience by analyzing usage data.
Send updates and promotional messages (you may opt out at any time).
Comply with legal obligations (such as fraud prevention and tax reporting).
3. Sharing of InformationWe do not sell personal data. However, we may share information in the following circumstances:
3.1 Service ProvidersWe may share data with trusted third-party partners who help operate our Service, such as:

• Payment Processing: Stripe
• Customer Support & Email: Zendesk, Mailchimp
• Analytics & Performance Tracking: Google Analytics, Meta Pixel

These providers may only use your data for service-related purposes and are required to protect your data.
3.2 Legal Compliance & Business TransfersWe may share your data:

• To comply with laws, court orders, or regulatory requests.
• If our business is acquired, merged, or transferred, in which case your data may be part of the transaction.

4. Data Security & Retention4.1 Security MeasuresWe implement industry-standard security protocols to protect your data, including:
Encryption for payment processing
Access controls & authentication
Regular security audits
However, no method of transmission over the internet is 100% secure.
4.2 Data Retention PolicyWe retain your personal data only as long as necessary:

• Account-related data: Stored as long as your account is active.
• Transaction data: Retained for tax and legal purposes (minimum 7 years).
• Marketing data: Deleted upon request or after 2 years of inactivity.

Once no longer needed, data is securely deleted or anonymized.
5. Cookies & Tracking TechnologiesWe use cookies and tracking technologies to enhance user experience and analyze performance.
5.1 Types of Cookies We Use

• Essential Cookies: Required for core functionality (e.g., logins, payments).
• Analytics Cookies: Track usage patterns (e.g., Google Analytics).
• Marketing Cookies: Used for personalized ads (e.g., Facebook Pixel).

You can manage or disable cookies in your browser settings.
6. Your Rights & Choices6.1 GDPR Compliance (For EU Users)If you are in the European Union (EU), you have the right to:
Access your data – Request a copy of the personal data we hold about you.
Correct inaccurate data – Request corrections if your data is incorrect.
Request deletion – Ask us to delete your personal data ("Right to be Forgotten").
Restrict processing – Limit how we process your data under certain conditions.
Data portability – Request a structured file of your data.
Object to marketing – Opt out of marketing communications at any time.
To exercise these rights, contact privacy@optimusautoai.com.
6.2 CCPA Compliance (For California Residents)Under the California Consumer Privacy Act (CCPA), California residents have the right to:
Know what personal data is collected and how it's used.
Request deletion of personal data.
Opt-out of the sale of personal data (Note: We do not sell data.)
Receive equal service, regardless of data choices.
To submit a CCPA request, email privacy@optimusautoai.com with "CCPA Data Request" in the subject.
7. Children's PrivacyOur Service is not intended for users under 13 years old.

• We do not knowingly collect personal data from children under 13.
• If a child has provided us data, contact privacy@optimusautoai.com to request deletion.

8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time.

• Significant changes will be posted on this page and may be notified via email.
• Continued use of the Service after changes means you accept the new terms.

9. How to Contact UsFor any questions regarding this Privacy Policy, contact us:
Email: privacy@optimusautoai.com
Address: 7521 S Olympia Ave West #1122, Tulsa, OK 74132
What’s Improved in This Version? Full GDPR & CCPA compliance (reduces legal risks).
Clearer data retention policy (avoids unnecessary liability).
Detailed third-party sharing disclosure (prevents complaints).
Cookie & tracking policy included (important for transparency).
Specific rights and opt-out instructions (improves user trust).